Privacy Policy

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing details.
• Sensitive Information (for counselling/coaching): Details you voluntarily share during sessions (mental health, lifestyle, personal challenges).
• Technical Information: IP address, browser type, device information, and cookies (when using our website).
• Transactional Information: Payment history and booking details.

Your information is used for legitimate purposes, including:

• Scheduling and delivering sessions.
• Sending confirmations, reminders, and digital resources.
• Processing payments securely.
• Improving our services and website.
• Providing follow-up support and client care.
• Meeting legal and regulatory requirements.

All session-related information is kept strictly confidential and will not be shared without your consent. Exceptions apply only when required by law (e.g., threat of harm to self/others, court orders, or legal obligations). We use secure platforms for online sessions and encrypted channels for data storage.

We do not sell, rent, or trade your personal information. Information may be shared only with:

• Payment gateways for processing transactions.
• Service providers (such as email platforms, booking tools) strictly for operational purposes.
• Legal authorities if required by law.

Our website may use cookies to enhance user experience. You may disable cookies in your browser settings, but some features may not function properly.

Depending on applicable laws, you have the right to:

• Access, correct, or update your personal data.
• Request deletion of your data.
• Withdraw consent to data processing.
• File a complaint with a data protection authority if your rights are violated.

Client session records may be retained for up to 3–5 years for professional and legal purposes. Digital data is stored securely and deleted when no longer required.

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

We implement industry-standard measures (encryption, password protection, limited access) to protect your data. However, no online transmission is 100% secure, and clients share information at their own discretion.

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.

If you have questions about this Privacy Policy or how your data is handled, please contact:

📧 speakwithsumans@gmail.com