Privacy Policy

We may collect the following types of information:

• Personal Information: Name, email address, phone number, billing details.
• Sensitive Information (for counselling/coaching): Details you voluntarily share during sessions (mental health, lifestyle, personal challenges).
• Technical Information: IP address, browser type, device information, and cookies (when using our website).
• Transactional Information: Payment history and booking details.

Your information is used only for legitimate purposes, including:

• Scheduling and delivering sessions.
• Sending confirmations, reminders, and digital resources.
• Processing payments securely.
• Improving our services and website.
• Providing follow-up support and client care.
• Meeting legal and regulatory requirements.

• All session-related information is kept strictly confidential and will not be shared without your consent.
• Exceptions apply only when required by law (e.g., threat of harm to self/others, court orders, or legal obligations).
• We use secure platforms for online sessions and encrypted channels for data storage.

We do not sell, rent, or trade your personal information. Information may be shared only with:

• Payment gateways for processing transactions.
• Service providers (such as email platforms, booking tools) strictly for operational purposes.
• Legal authorities if required by law.

• Our website may use cookies to enhance user experience.
• You may disable cookies in your browser settings, but some features may not function properly.

Depending on applicable laws, you have the right to:

• Access, correct, or update your personal data.
• Request deletion of your data.
• Withdraw consent to data processing.
• File a complaint with a data protection authority if your rights are violated.

• Client session records may be retained for up to [Insert Timeframe, e.g., 3–5 years] for professional and legal purposes.
• Digital data is stored securely and deleted when no longer required.

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies separately.

• We implement industry-standard measures (encryption, password protection, limited access) to protect your data.
• However, no online transmission is 100% secure, and clients share information at their own discretion.

We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.